We’re happy to report that there are options on the horizon that don’t require selling products or hosting parties. The best work-at-home business currently trending is the type where 1) you are in control of how much you earn and 2) is fulfilling. 

The time-consuming tasks associated with traditional forms of work-from-home ventures (e.g. the afore-mentioned makeup sales, trunks shows, Tupperware sales, etc.), are eliminated when you start a small business in the customer service space. The days of hunting for new leads, event organization, and setup, are out the window – as calls come to you directly in the comfort of your own home.

Inbound customer service can be the best work-at-home business

The rapidly growing work-at-home business solution, customer contact support (providing customer service support to companies from the comfort of your home), can be an ideal small business option. Home-based customer service businesses allow you to apply multiple skill sets, and don’t involve the pressure of sales. Options for entrepreneurs starting work-at-home businesses in the customer service space can range from customer service to tech support and healthcare—there is a niche for almost any specialty!

Virtual customer service isn’t just about being on the phone

A work-at-home business providing customer service keeps things interesting. Whether it be via phone, chat, or email, there is no limit to the unique questions and concerns that your business will encounter. Many small businesses find a niche responding to email inquiries, or providing chat customer service – and when you own your own business there’s no “9 to 5”; customer inquiries are routed strictly on your time, based on the hours that you choose.

Phone support for a roadside assistance or security systems client, for instance, can be done at any time of the day; morning, afternoon, or night. Business hours are constructed on the timetable that you personally set as a business owner to take these incoming calls.

Although there are many trades that can be done from home, the best work-at-home business is one that suits your expertise, enables you to earn money, and above all else, keeps you interested. Working from the comfort of your own home is a trend that has boomed in popularity in recent years, but entrepreneurship is a long-term goal, and traditional avenues of work-at-home businesses, such as makeup sales, or clothing and jewelry trunk shows, are often short-term solutions.  Home-based customer service businesses are a welcome alternative for those seeking a better option.

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Thankfully, the technology innovations that have occurred over the last few decades have completely changed how work gets done.  Additionally, this is the age of the solopreneur – an individual who owns a company but is the sole employee.  These solopreneurs work in a variety of ways – some may be freelance graphic artists, consultants, work-from-home-service providers, etc.  An important statistic to note is that per the Small Business Administration, 52% of small businesses in the U.S. are based out of the home.  So outside of the obvious benefits:  no more commute time, greater flexibility, less costs associated with eating out, etc. – how do you know that owning your own company and working from home would be right for you?

If you think that you have distractions at the office… owning your own company and working from a home office can create a whole new set of challenges and distractions that can deter you from staying focused.  Those distractions become especially difficult if you are also a stay-at-home-parent or taking care of elderly parents.  When you own your own business you have the flexibility to decide your schedule to help you achieve your priorities.  Therefore one of the most foundational qualities that an individual must have if they are looking to go into business for themselves is discipline.  Being disciplined about your schedule will ensure that you stay on track to achieve your business goals each day.

Individuals who have a high sense of personal drive and accountability are also more successful in making the jump to owning their own company, especially if they choose to base their business from home.  These qualities are important because there is no “boss” to hold you accountable for or supervise your work.  You are the one that has to drive yourself to ensure that you are meeting your goals, organize yourself to manage your time appropriately, become educated on what it means to own a home-based business and even what opportunities exist.  For example, Arise Virtual Solutions partners with call center company owners, here in the U.S., to provide customer contact services to some of the most globally known brands; to get started register here.

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